Customer Service Can’t Spell

I guess I signed up for some kind of Red Sox Nation thingy on last year, and I just got an email indicating that it was being automatically renewed. I don’t really feel like paying $15 for it this year, so I wrote back asking how to cancel the subscription. This is the email I got in return:

cancillation request

Discussion Thread
Response (Don Don XXXXXX) – 02/12/2009 06:50 PM
Dear Fan:

Thank you for your email.

Unfortunately, you have not provided enough information to assist with your request. Please provide us with the email address you have registered under so we can assist your further.

Thank you for taking the time to write!

Regards, Support

Customer (M— X—) – 02/11/2009 01:26 PM

I did not intend to renew this subscription. Can I cancel it?

On Feb 11, 2009, at 12:28 PM, wrote:

Thank you for your order.

Order Date: 02/11/09 Order ID Number: 2302176

Apart from the hilarious mistakes, it’s worth pointing out that (a) the email address I registered with is the email address I sent my cancillation [sic] request from, and (b) there’s an order number in the email, which ought to mean something. Customer Service Can’t Spell

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